The controversial
issue of doctors’ involvement with pharmaceutical promotion has been the
subject of debate and deliberation for many years. In more recent years this
debate has intensified as pharmaceutical promotion has diversified and expanded,
creating new and more complex ethical dilemmas (Chren et al., 1989: Westfall,
2000). The issue is now a subject
of interest not only for doctors but also for allied health professionals,
professional organisations, researchers and policy advisers.
In contemporary
medicine, a complex symbiotic relationship is said to exist between doctors and
the pharmaceutical industry (Backer, Lebsack, Van Tonder & Crabtree, 2000).
Whether this relationship is ultimately beneficial or detrimental remains
contentious for some doctors (Backer et al., 2000; Beary, 1996).
To other doctors the relationship is
detrimental, and each potential benefit such as drug samples, gifts, meals,
treats and educational materials, remains problematic and has more to do with
influencing physicians’ prescribing than with good patient care (Westfall,
2000). Few issues in medicine have
initiated heated debate as the controversy over the interaction between the
pharmaceutical industry and the medical profession (Wazana, 2000).
Even though
empirical studies have objectively demonstrated the adverse effect of
pharmaceutical promotion on the prescribing habits of medical professionals
(Caudill, Johnson, Rich & McKinney, 1996; Chren & Landefeld, 1994;
Orlowski & Wateska, 1992; Wazana, 2000), many doctors are still involved
with pharmaceutical promotion, seeing pharmaceutical representatives, and
receiving gifts and samples. In
this study, the ethically dilemmatic relationship between doctors and
pharmaceutical promotion is explored by discursively analysing the ways in which
general practitioners understand and manage the inherent ethical controversies
of their involvement with pharmaceutical promotion.
Common sense ideologies informing their talk on pharmaceutical
representatives, gifts and samples are analysed, as are the rhetorical and
linguistic devices utilised in their accounts.
1.1
PHARMACEUTICAL PROMOTION
Each
year immense sums of money are spent worldwide on pharmaceutical promotion.
Recently, annual spending by pharmaceutical companies has increased
markedly in each successive year. Estimates
of the money spent on ‘direct-to-doctors’ promotion in the USA currently
stands at US$11 billion per year (Susman, 2001), with each physician receiving
$8,000 to $13,000 per annum (Wazana, 2000).
Compelling argument for the effectiveness of pharmaceutical company
promotion on prescribing is the continued spending of billions of dollars on
drug detailing to doctors each year (Steinman, Shlipak & McPhee, 2001).
Of
the large number of new drugs promoted to doctors by pharmaceutical companies
annually, very few constitute a major advance in chemotherapeutics.
A French review of new drugs from 1981-2000 demonstrates this most
clearly, with only 7 (0.31%) of the 2,257 drugs produced being evaluated as
major therapeutic innovations. Of
these 2,074 new drugs, eighty two percent were evaluated as having no additional
clinical value or worse (Table 1) (J. Lexchin, personal communication,
September, 2001). Further to the
therapeutic value of new drugs, serious adverse side effects are often not
detected until the drug is in clinical use (Jones, Greenfield & Bradley,
2001). When deciding whether to use the new and often more expensive
drugs rather than established drugs, doctors need to balance the relative
benefits of delaying use and depriving patients of beneficial effects, or
exposing patients to potentially dangerous side effects (Jones et al., 2001).
Potential adverse effects of new drugs are compounded by pharmaceutical
promotion, as ‘earlier’ prescribers of new drugs have larger patient lists
and rely primarily on commercial sources of drug information (Jones et al.,
2001).
|
Table 1:
Evaluation of new drugs in France 1981-2000 |
|||||
|
Category |
|
Number |
Percent |
||
|
Major therapeutic innovation in an area where previously no treatment was available |
|
7 |
0.31 |
||
|
Product is an important therapeutic innovation but has certain limitations |
|
67 |
2.96 |
||
|
Product has some value but does not fundamentally change the present therapeutic practice |
|
192 |
8.51 |
||
|
Product has minimal additional value, and should not change prescribing habits except in rare circumstances |
|
397 |
17.59 |
||
|
Product may be a new molecule but is superfluous because it does not add to the clinical possibilities offered by previous products available. In most cases it concerns a me-too product |
|
1427 |
63.23 |
||
|
Product without evident benefit but with potential or real disadvantages |
|
58 |
2.57 |
||
|
Editors postpone their judgements until better data and a more thorough evaluation of the drug is available |
|
109 |
4.83 |
||
|
Total |
|
|
|
2257 |
100 |
|
Note:
The total corresponds to new preparations or indications presented by drug
companies to French doctors. It excludes over the counter products and
range extensions (new dose strength, new form or presentations). |
|||||
|
(J. Lexchin, personal communication, September, 2001, p. 52) |
|||||
In
Australia, the adverse effects of pharmaceutical promotion have been felt both
within the Pharmaceutical Benefits Scheme (PBS) and the overall health care
system. An exponential growth in
costs in recent years has threatened the financial viability of the PBS.
This has occurred primarily due to the increasing cost of new drugs and
the number of prescriptions being written, rather than the total number of drugs
on the list (Goddard, Henry & Birkett, 2001).
In addressing the future viability of the PBS, the prescribing practices
of doctors are of primary concern, particularly improvement of the concordance
of prescriptions with the PBS restrictions and better education in the
‘quality use of medicines’ (Goddard et al., 2001).
Enhancement of the recognition of “the basic conceptual framework …
under[lying] modern medicine” (Goddard et al., 2001, p. 3), particularly the
balance of ‘risk and benefit’ is essential.
Investigation of the pharmaceutical industry marketing methods is also
recommended, especially the promotion of new indications for PBS-listed drugs
outside PBS-listed indications and the lack of cost-effectiveness validation of
new drugs (Goddard et al., 2001). Examination
of the relationship of the pharmaceutical
industry with doctors and consumer groups is also strongly recommended to
determine the extent of the adverse effects of inducements.
For example, Goddard et al. (2001) argue the need for research that
analyses:
…
the extent to which doctors and consumer groups are compromised by financial
inducements from industry, whether these inducements distort the clinically
appropriate and cost-effective use of medicines, and whether there is a need for
government-initiated guidelines or regulations governing industry funding of
medical and consumer organizations
(Goddard et al., 2001, p. 4).
Goddard et al.
(2001) conclude the only criterion for rational PBS policy should be whether the
scheme delivers value for money; “whether the health benefits from
pharmaceuticals … are worth the money being spent” (Goodard et al., 2001, p.
5).
Furthermore this
growth of the PBS has not been balanced by equitable growth in total health care
expenditure, and in effect health monetary resources have been transferred from
hospitals and community care to drugs (Mansfield, 2001).
Moreover, inappropriate use of these new, expensive and inferior drugs
rather than older, cheaper and superior drugs has reduced the beneficial medical
value of drugs (Mansfield, 2001). ‘Signal
failures’ or failure to provide adequate self-regulatory feedback within the
health care system are suggested as part reason for the occurrence of
inappropriate drug use, and improvement of both information and payment
‘signals’, and incentives to drug companies, doctors, hospitals, and
government health officials are required to ensure more appropriate and
beneficial drug use (Mansfield, 2001).
Guidelines
governing pharmaceutical promotion are being implemented and continually
reviewed worldwide, by both medical and pharmaceutical industry associations, in
an effort to regulate the relationship. Breaches
to these regulations continue to occur however, due to little compliance and
ineffective self-regulation. Furthermore,
the establishment of guidelines may act reprehensibly to legitimise and
perpetuate a continuing adverse and unethical relationship.
For example, The Royal Australian College of General Practitioners
(RACGP) recently adopted guidelines on the acceptance of gifts from
pharmaceutical companies, but stated their reasons for adoption as being “to
help protect doctors from public perceptions that pharmaceutical industry
promotional tactics could influence prescribing impartiality” (Murphy, 1999,
p. 8). These guidelines rightly
state patients should be the primary beneficiaries of any gift, and any gift
received should be related to the general practitioners’ work (Murphy, 1999).
Unacceptable gifts of holidays, frequent flyer points, computers and cash
are specified, as well as acceptable gifts of textbooks, modest meals,
stethoscopes, notepads and pens (Murphy, 1999).
However, the public relations intent of these guidelines is evident from
the explicit explanation of their adoption arising from a need for
“openness” by general practitioners, the pharmaceutical industry, and also
for patients, who may feel general practitioners were “benefiting in some way
from gifts, or being guided in [their] … prescrib[ing]” (Murphy, 1999, p.
8).
The American
Medical Association (AMA) guidelines governing the limits on gifts received from
pharmaceutical companies were adopted in 1992, but debate around these
guidelines still continues. For
example, at a recent annual meeting of the AMA House of Delegates, the delegates
rejected further review of the often-ignored guidelines despite urgent calls for
review by other delegates (Susman, 2001). This
dilemma of what’s ethical and what’s not is debated at almost every
semi-annual meeting, and the controversy is aptly reported by Susman (2001):
This
dilemma of the largesse of pharmaceutical companies to the medical profession
still exists irrespective of these guidelines limiting the value of gifts
received from pharmaceutical companies to US$100 (Susman, 2001).
The delegates requesting review cited empirical research that physicians
prescribe the promoted drug regardless of evidence of no more effectiveness than less expensive, older
drugs, after pharmaceutical representative detailing (Susman, 2001).
These delegates were also concerned with a reported “escalation [in]
what pharmaceutical companies are offering, and erosion of physician’s
personal resolve not to accept gifts” (Susman, 2001, p. 9).
Studies indicating that the cost of marketing to physicians significantly
contributes to increases in the overall cost of drugs paid by consumers, was
also cited by the delegates as further reason for review (Susman, 2001, p. 9).
The Australian
Pharmaceutical Manufacturers Association (APMA) Code of Conduct, regulating the
promotional practices of members, is now in its 13th edition having been recently reviewed.
Pharmaceutical representative conduct is exclusively prescribed in one
section of the code, but is cross-referenced to almost every other section as
they relate to their promotional activities.
This code, while being prescriptive of proper promotion
by APMA pharmaceutical company members and their employees, is inadequate in
effectively regulating behaviour. Promotional
ingenuity and inadequacy of self-regulation of the code effectively reduces
official reported breaches. Further to this, promotion by pharmaceutical representatives
is often difficult to assess and substantiate for breaches, primarily because of
the verbal and interactive nature of the promotion, but also because of the
interpersonal relationship established with doctors.
1.1.2.
the influence of pharmaceutical promotion on prescribing
Pharmaceutical
promotion has been empirically proven to be effective in influencing the
prescribing patterns of doctors (Avorn, Chren & Hartley, 1982; Berings,
Blondeel & Habraken, 1994; Caudill et al., 1996; Chren & Landefeld,
1994; Haayer, 1982; Orlowski & Wateska, 1992). The more reliant doctors are on commercial rather than
non-commercial sources of information, the less rational they are as prescribers
(Lexchin, 1989). Both a positive
attitude towards pharmaceutical promotion and evaluations of utility by doctors
are also predictors of less rational prescribing (Berings et al., 1994; Haayer,
1982). Low levels of scepticism
(belief that a lower percentage of drug advertisements contain potentially
misleading claims) and stronger belief that “my prescribing is improved by
information from drug companies” are also predictive of less rational
prescribers (Mansfield & Lexchin, 2000).
Further to these
objective empirical studies, a qualitative study by Armstrong, Reyburn and Jones
(1996) demonstrates through qualitative dialogue analysis, the subliminal and
often irrational influences on the prescribing choice of doctors.
The drugs used in Armstrong et al.’s (1996) study to explore
prescribing change were being actively and extensively promoted to general
practitioners at the time, both commercially and non-commercially (Gill et al.,
1996). The following dialogue
extract from the study exemplifies these irrational influences: “I read it in
several places, but couldn’t tell you where.
The message has been pounded in over the last year … reading it again
and again, so it must be true” (Armstrong et al., 1996, p. 950).
Three models of
change in prescribing practice, the Accumulation Model, the Challenge Model and
the Continuity Model, were differentiated from the qualitative data.
Each model describes broad patterns of change-in-prescribing cues to
which general practitioners were found to respond (Armstrong et al., 1996).
The Accumulation Model demarcates two factors of influence; the sheer
weight of pressure in a direction, and the relative authority of the sources
(Armstrong et al., 1996). Sheer
weight of influence is frequently experienced by doctors during ‘targeted’
promotional campaigns, in which large masses of information are presented to a
target audience over a wide media, in both a concentrated initial time frame,
and with repeated and extended presentations.
The relative authority of sources, such as the ‘respected’,
‘trusted’ or ‘reputable’ consultant (Armstrong et al., 1996), is also
expertly utilised by pharmaceutical companies with the use of specialist
‘opinion leaders’ to influence prescribers.
Of these authoritative sources of influence Armstrong et al. (1996) also
found personal experience to be one of the most powerful cues. Pressure of being ‘up-to-date’ is another cue illustrated
by Armstrong et al.’s (1996) study, where one general practitioner having
judged a new practice partner as being more ‘up-to-date’, aligned his
prescribing practice to that of the colleague.
This pressure is also used advantageously in pharmaceutical promotion
with repeated chides and suggestions to doctors to keep ‘up-to-date’.
The Challenge
Model describes the prescribing change following a dramatic event, such as a
clinical disaster, or a conflicted clinical event (Armstrong et al., 1996).
This type of prescribing change is preceded by a lack of preparedness, in
which rapid reassessment of prescribing policy is induced after a direct
challenge (Armstrong et al., 1996). Examples
of this included general practitioners suddenly changing their prescribing after
a locum changed patient prescriptions (Armstrong et al., 1996).
The reasons given for the sudden change were, in one case, because the
general practitioner believed the
locums were practising more ‘modern, mainstream’ medicine, and in another
case, because the locum was more recently trained and so judged by the general
practitioner as being more ‘up-to-date’ (Armstrong et al., 1996).
The previous two
models of change are suggestive of a relative resistance of general
practitioners to change; however, the last model of change, The Continuity
Model, describes rapid prescribing change based on pre-existing preparedness to
change (Armstrong et al., 1996). One
example of this is that of a general practitioner initiating use of an
antifungal shampoo “after seeing a distinctive advertisement showing a man
with mushrooms growing from the top of his head” (Armstrong et al., 1996, p.
951). This general practitioner had
been ‘looking out’ for an antifungal shampoo to prescribe, and realised for
the first time that one was available after seeing the advert (Armstrong et al.,
1996). Three forms of The
Continuity Model were differentiated according to contextual factors, with the
more general contextual factor referring to the level of congruence between the
potential change and the general practitioner’s ‘approach to practice’
(Armstrong et al., 1996). The more
specific contextual factors were responsiveness to ‘cost pressures’, and
whether or not a new drug ‘made sense’ (Armstrong et al., 1996).
This study by
Armstrong et al. (1996) serves to demonstrate the potential influence of
pharmaceutical promotion to change doctors’ prescribing habits through
non-rational prescribing cues, rather than rational and appropriately reasoned
decision-making.
THE
INFLUENCE OF PHARMACEUTICAL REPRESENTATIVES
The
most effective way of changing the prescribing habits of doctors is through
pharmaceutical representatives (Shaughnessy & Slawson, 1996).
Given that many doctors see pharmaceutical representatives regularly (on
average four times a month (Wazana, 2000)), and a few (10%) see them quite often
(Griffith, 1999), this is an important influence.
Traditionally, doctors have viewed pharmaceutical representatives as the
most important source of information about new drugs (Lexchin, 1989; Lexchin,
1993). This is not surprising given
that pharmaceutical companies promote representatives as being faster at
providing information to doctors, and at an earlier stage than other sources
(Griffith, 1999).
However,
using representatives as a source of drug information is not good practice for
several reasons. For example, when representatives detail a new drug to
doctors immediately after approval, there are often no published comparisons
with existing treatments or economic evaluations (Griffith, 1999).
More useful information is often available at a later stage, by which
time representatives are detailing another new drug (Griffith, 1999).
Furthermore, information from representatives is often misleading and
difficult to critically evaluate (Greenhalgh, 1997).
For example, representatives often present the results of uncontrolled
trials as controlled trials, and surrogate end points as measures of therapeutic
intervention, rather than primary outcomes (Greenhalgh, 1997).
Meta-analysis
of empirical studies (Wazana, 2000) have shown that doctors believe
pharmaceutical representatives provide accurate information about their drugs,
and could provide accurate information on established or alternative drugs.
Empirical studies by Roughead (1995) and Ziegler, Lew and Singer (1995)
however, have found the information provided by representatives to be biased and
inaccurate. Roughead’s (1995)
study of detailing to general practitioners, found that pharmaceutical
representatives routinely provided information on indications, dosage and
administration for their products, but provided minimal information on other
areas, particularly risk factors. Representative
presentations were not balanced, in that positive claims were not balanced by
information on side effects, contraindications and warnings (Roughead, 1995).
Drug information provided by representatives, when compared with the
Australian Approved Product Information, was inaccurate in 39% of the
presentations (Roughead, 1995). Furthermore
comparative data and information from scientific studies was also often
incomplete, sometimes inaccurate, and largely used to promote the product
benefits and diminish the risks (Roughead, 1995). Zeigler et al.’s (1995) study of hospital lunchtime
presentations by pharmaceutical representatives also found more than 10% of the
information provided was inaccurate.
Non-rational
prescribing and increased costs of prescribing have both been associated with
pharmaceutical representative promotion. Increased
costs of prescribing have been demonstrated in several empirical studies
(Caudill et al., 1996; Berings et al., 1994).
A dose-related effect was found by Caudill et al. (1996), in which
frequency of use of information from pharmaceutical representative promotion
independently predicted high prescribing costs.
Berings et al. (1994) also found that frequency of representative visits,
and the evaluation of usefulness of the information provided were significant
positive predictors of an increased tendency to inappropriately prescribe
benzodiazepines. Griffith (1999)
also cites increased SSRI anti-depressant sales from pharmaceutical
representative promotion, in comparison with the sales predicted from
prescribing that is informed by non-promotional literature.
In
Haayer’s (1982) study of general practitioners’ prescribing, less rational
prescribing was found to be associated with a greater reliance and a positive
attitude towards pharmaceutical representative promotion.
Peay and Peay’s study (1988) demonstrated non-rational prescribing
effects of increased awareness, preference and rapid prescribing of new drugs
associated with pharmaceutical representative promotion, while Bower and Burkett
(1987) had previously shown an associated decrease in the prescribing of cheaper
generic drugs. Non-rational
prescribing effects of formulary addition requests for detailed drugs,
irrespective of minimal or no therapeutic advantage over existing formulary
drugs, was also found to be associated with pharmaceutical representative
interactions (Chren and Landefeld, 1994).
Further
to these adverse effects of promotion on prescribing, exposure to pharmaceutical
representatives has been found to be strongly associated with the belief of
benefits of such interactions, and furthermore in the appropriateness of future
interactions (Brotzman & Mark, 1993). Given
these adverse effects on the prescribing practices of doctors, the use of
non-commercial sources of drug information to inform prescribing is imperative. Furthermore, as there is an abundance of non-promotional,
evidence-based information in useable form and on all major therapeutic
advances, there is little or no need to see pharmaceutical representatives in
order to keep up to date with new drug developments (Griffith, 1999; Mansfield,
2001).
THE INFLUENCE OF gifts
Meta-analysis
of studies on pharmaceutical promotion (Wazana, 2000) has shown overall that
receiving a gift, and the number of gifts received, is correlated with the
belief by doctors that pharmaceutical representatives have no impact on
prescribing behaviour. Furthermore,
receiving a gift of high relevance to medical practice has been shown to be
associated with a generalised positive attitude to pharmaceutical
representatives (Thomson, Craig & Barham, 1994).
Of
the gifts received, samples, continuing medical education (CME) and conference
travel were felt by doctors to exert more influence (55%) than promotional
material (22%) (Wazana, 2000). The
effect of these gifts on prescribing practices has been demonstrated in many
empirical studies (Chren & Landefeld, 1994; Orlowski & Wateska, 1992;
Wazana, 2000). Benefiting from
pharmaceutical industry sponsored meals was associated with formulary addition
requests and was found to be dose-related (Chren & Landefeld, 1994). Accepting funding to attend a symposium was associated with
increased formulary requests of the sponsor’s drug (Chren & Landefeld,
1994; Orlowski & Wateska, 1992) and this effect was found to continue two
years post-study (Orlowski & Wateska, 1992). The sponsor’s drug was found to be preferentially
highlighted in pharmaceutical company sponsored CME, and associated with changes
in prescribing practice (self-reported) in favour of the sponsor’s drug (Wazana,
2000). Accepting pharmaceutical
company honorarium to present data on a new therapy and receiving research
support were independently associated with formulary addition requests for the
sponsor’s drug (Chren & Landefeld, 1994; Wazana, 2000).
Even
though doctors have indicated ethical concerns with promotional gifts, with
travel funding generating the most concern (48-75%) (Wazana, 2000), studies
demonstrate that physicians commonly deny that enticements influence their
prescribing habits (Caudill et al., 1996; McKinney et al., 1990; Orlowski &
Wateska, 1992). For example, in the
empirical study by Orlowski and Wateska (1992) a majority of physicians stated
their prescribing would not be influenced by the all-expenses-paid trip to a
luxury resort to attend symposia. The
physicians “appeared to sincerely believe that any decision to prescribe a
drug is based on scientific data, clinical experience, and patient needs, rather
than on promotion by pharmaceutical companies” (Orloswki & Wateska, 1992,
p. 271). A few physicians however,
admitted enticements might influence their prescribing by acting as an aide-mémoire,
or through being convinced by exposure at the symposium of the uses or benefits
of the promoted drugs they otherwise had not previously considered (Orlowski
& Wateska, 1992). These
physicians were considered to be less “absolute in their denial” (Orlowski
& Wateska, 1992, p. 271) of the influence of enticements and promotion.
Moreover, no physician considered they would prescribe the promoted drugs
in reciprocation, or out of gratitude for the trip received (Orlowski &
Wateska, 1992). Findings of this
study by Orlowski and Wateska (1992), however, support previous findings of an
influence on prescribing habits, in that physician prescribing increased for
both drugs of the study after accepting the pharmaceutical company sponsored
all-expenses-paid trip (Orlowski & Wateska, 1992).
One of the study drugs increased in usage from a Mean 81±44 units before
the symposium, to 272±117 units after (p<0.001), with the other drug also
increasing from 34±30 units to 87±24 units (p<0.001) (Orlowski &
Wateska, 1992). This increase in usage occurred regardless of the majority of
physicians attending the symposia believing that such entitlements would not
alter their prescribing habits (Orlowski & Wateska, 1992).
the influence of samples
Wolf’s
(1998) review of sample medications given to a general practice over the period
of a year found an extensive range of medication was offered.
Wholesale cost of the sample medications received was more than
US$250,000, with one company alone providing US$100,000 of sample medication
(Wolf, 1998).
Irrespective
of such costs from the issuing of samples, many doctors still argue the merits
of having samples for ‘needy’ patients and initiation of drug therapy.
It is often difficult however, to establish who are the ‘needy’
patients that would benefit financially from the supply of medication samples
(Westfall, 1998). Furthermore,
although samples allow the trial of drugs for effectiveness and early side
effects without patient-incurred costs, the use of samples for the initiation of
drug therapy may induce doctors to prescribe ‘sampled’ medications or new,
more expensive drugs over less expensive but equally effective alternatives (Morelli
& Koenigsberg, 1992).
The
generous provision of samples by pharmaceutical companies is intended to
influence doctors to change their prescribing behaviour in favour of writing
more prescriptions for their drug (Westfall, McCabe & Nicholas, 1997).
The effectiveness of drug samples in changing doctors’ prescribing has
been demonstrated in several empirical studies (Peay & Peay, 1988; Siegal
& Lopez, 1994; Thomson et al., 1994). Accepting
samples has been associated with awareness, preference and rapid prescription of
a new drug (Peay & Peay, 1988). Thomson
et al. (1994) also found the provision of samples generates positive attitudes
toward the pharmaceutical representative. Siegal
and Lopez’s (1994) study also demonstrated the effect of samples, where ample
supply of calcium channel blockers was associated with a marked increase in the
prescription of calcium channel blockers, despite evidence and recommendations
for beta-blocker and diuretic therapy for hypertension.
1.2
medical ethics
The Australian Medical Association Code of Ethics (1996) (Appendix G) specifies the required standard of ethical behaviour in medical practice, and the principles are provided as guidelines for professional medical conduct. The code specifies ethical behaviour in the relationship of the doctor with the patient, the medical profession, and society. Many of these principles also relate to the relationship of the doctor with the pharmaceutical industry. The overall intent of the code of ethics is to “encourage doctors to promote the health and well-being of their patients and prohibit doctors from behaving in their own self-interest” (Australian Medical Association, 1996, p. 1).
The effect of pharmaceutical industry promotion and inducements on medical professionalism and the doctor-patient relationship are of ongoing ethical and moral concern (Chren, Landefeld & Murray, 1989; Westfall, 2000). The symbiotic relationship between pharmaceutical companies and doctors benefits the doctor and the pharmaceutical company, but not the patient (Westfall, 2000). Within this relationship, spending patients’ money without explicit knowledge or consent, alteration of the publics’ perception of medicine, and the establishment of obligation of the doctor to the pharmaceutical company are resultant from doctors receiving gifts. All of these have serious ethical and moral implications (Chren et al., 1989). Receiving gifts from pharmaceutical companies is regarded as ethically unjust, as patients’ money is being spent for their own and pharmaceutical companies’ gain, without the patients’ knowledge, consent or benefit (Chren et al., 1989). Obligations resulting from receiving gifts may threaten the doctor-patient relationship, where the doctor’s role is to act as the patient’s agent, whose first consideration is the patient’s interests in all clinical decisions, including medication choice (Chren et al., 1989). Gift obligations may also affect the character of the doctor, disturbing the personal balance between self-interest and altruism (Chren et al., 1989).
One resolution proposal by doctors to the ethical dilemma of inducements from pharmaceutical companies has been to charge pharmaceutical companies for their time, similar to patient appointment charging. For example, a group practice in the USA recently priced the time spent with pharmaceutical representatives at US$65 for 10 minutes by establishing a ‘for-profit’ company to assign appointments for drug representatives, and then received money from pharmaceutical companies (Light, 2001). In this way, doctors associated with the company did not receive money directly (Light, 2001). The Chair of the AMA’s Council on Ethical and Judicial Affairs (CEJA) considered this fee-based system removed any ‘pretence’ from the physician-drug company meetings, and that “this setting up a commercial relationship, … might prove a refreshing approach, in that it’s a straightforward transaction” (Light, 2001, p. 2). He further commented that this commercial system to access physicians might lead to “fewer of the sorts of concerns that CEJA or the AMA has, about the gifts and some things that aren’t related to the physician’s practice, like taking them to a ballgame” (Light, 2001, p. 2). This solution however, would appear not to be informed by medical ethical considerations but rather by the angst of the AMA and its delegates over the ethical debate.
These ethical controversies and debate continue to exist. At the recent AMA Delegates Annual meeting, where heated debate raged over a proposed review of the ethical guidelines on pharmaceutical industry promotion, a member of the Board recognised the problem that - “ethical policy can’t regulate anybody” (Susman, 2001). This would appear to be so, given the lack of success of current self-regulating ethical codes of practice designed specifically to regulate the behaviour medical professionals, and the pharmaceutical industry and its representatives. The same Board of Trustee member considered the level of resentment expressed by delegates toward review of the guidelines as indictment of an urgent need for further medical ethics education (Susman, 2001).
Medical ethics as core curriculum in medical undergraduate education, with continuation of ethics education through postgraduate, vocational training, and continuing education has recently been proposed by the Association of Teachers of Ethics and Law in Australia and New Zealand Medical Schools (ATEAM) (2001) in response to ethical concerns. Despite arguments that ethics are personally, culturally and socially contextual with a diversity of values and perspectives, there are core skills and knowledge related to ethics that are fundamental in medicine (ATEAM, 2001). The aim of ethics education is improved recognition and understanding of important ethical issues, and knowing how to make ethical decisions with an informed and properly reasoned foundation (ATEAM, 2001). Ethics education components of knowledge, skills and attitudes are considered as individually important (ATEAM, 2001). ‘Knowledge’ addresses the foundations of ethics and specific issues in ethics (ATEAM, 2001). ‘Skills in ethics’ relates to specific skills of ethical awareness, moral reasoning, and ethical practice (ATEAM, 2001). With respect to attitudes and professional values, which traditionally had been regarded as inherently moral and sound in the future physician, ATEAM (2001) now expresses concern of the “dehumanising and detrimental effects of institutional practice, and the medical education process itself” (ATEAM, 2001, p. 207) on such values. These detrimental effects have led to recognition of the “importance of promoting humanistic qualities and behaviour in medical ethics education” (ATEAM, 2001, p. 207), and in so doing reduce “individual and cultural factors that may erode professional trust” (ATEAM, 2001, p. 207).
This
movement to extend medical ethics and health law education is regarded as
imperative by Breen (2001), who considers “there is no lack of ethical and
professional challenges for today’s doctors” (Breen, 2001, p. 183).
Proposed curricula changes are seen as having arisen in response to
“community concerns about communication skills, attitudes, and common ethical
and medicolegal problems” (Breen, 2001, p. 183) identified by consumer groups,
healthcare complaints commissions and medical boards.
Breen (2001) identifies the recent challenges in medical ethics as
arising from the corporatisation of medical practices with its potential adverse
consequences for patient care, unrestricted and uncontrolled advertising, and
the increasing dilemmas faced by doctors in their roles as both patient advocate
and ‘public purse’ regulators. These
are new challenges and issues, not previously addressed in the training of
currently practicing doctors, thereby obligating continuing medical ethics
education after graduation (Breen, 2001).
1.3
ETHICAL
DILEMMAS
The controversy
of doctors’ involvement with pharmaceutical promotion has been the subject of
debate and deliberation for many years. This
debate has intensified in more recent years as pharmaceutical promotion has
diversified and expanded, creating new and more complex ethical dilemmas (Chren
et al., 1989: Westfall, 2000).
The
controversies debated by doctors are clustered around several issues, but differ
primarily according to the position taken on
the effectiveness of pharmaceutical promotion on influencing prescribing
practices of doctors. Debate over
the influence of pharmaceutical promotion ranges from concedence of little if
any influence, to wide ranging influences.
The position taken on the influence of pharmaceutical promotion
by individual doctors has implications for the ethical controversies experienced
by those doctors. Doctors who
maintain there is little or no influence on their prescribing often declare no
personal ethical challenges to their involvement with pharmaceutical promotion.
In contrast, doctors who concede the possibility of pharmaceutical
promotion influencing prescribing, and who maintain regular benefit from their
largesse, may experience and deliberate
over the inherent ethical dilemmas. However,
even if influence is not conceded, evidence of management of this dilemma may be
evident in doctors’ talk about pharmaceutical representatives, gifts and
samples as illustrated by the linguistic devices utilised in their rhetorical
constructions to deflect an ethically problematic identity.
Although many
studies have empirically demonstrated the adverse influence of pharmaceutical
promotion on prescribing, few studies have investigated how doctors make sense
of and manage the ethical dilemmas experienced through their involvement with
pharmaceutical companies. Michael
Billig’s (1987; 1991; Billig et al., 1988) approach to arguing and thinking,
based on common sense ideologies containing antithetical themes, will be used to
analyse the dilemmatic themes emerging in the doctors’ dialogue on
pharmaceutical representatives, gifts and samples and pharmaceutical promotion
in general. This approach, together
with Potter’s (1996) stake and interest analysis, will be used to extricate
the common sense ideologies and discourses drawn on by doctors in their talk.
This study will also examine the rhetorical and linguistic devices
utilised by doctors in their discursive constructions of pharmaceutical
promotion. It is intended that this
analysis will be valuable and productive in describing common arguments used by
doctors to justify their involvement with pharmaceutical promotion.